some of our testimonials

Customer care is top notch with Vertical Options!

I have used them for a number of years and ALWAYS receive incredible service, friendly, knowledgable staff and quick turn around. Don't know what we would have done without Vertical Options as the chair we had from another company was poorly made and installed. Vertical Options worked tirelessly to fix it and communicate with that manufacture. The chair works great, now. What a relief. Wish we had had them install the chair in the first place

- Joan P.

Vertical Options is a wonderful company. The positives I can say about the company is quite long!

From the friendly receptionist, the extremely knowledgeable technicians to the fantastic office staff, it’s always a pleasure dealing with Vertical Options.

They offer a multitude of products for both commercial and residential needs. It’s just a wonderful company and always a pleasant experience

- Arvans L.

Support with Vertical Options during the purchase phase of the Stairlift project has been excellent.

Helen Dettmer was outstanding in the house visit to determine the type and model of stairlift appropriate for us.

The purchase phase was seamless. Thanks, Devon!

More to come as we move into the installation phase

- Michael P.

Vertical Options has been instrumental in modernizing our elevators! They show up with a smile on their faces, ready to get the job done. I highly recommend them to anyone that owns an elevator

- Cass S.

Office staff and mechanics are always friendly and pleasant to work with. High quality work and competitive pricing

- Michele B.

Great company! They truly try to go out of their way to make every experience as if you were the only customer. Interactions with any of the staff is beyond pleasant. They truly make you feel valued

- Giarc N.

Awesome company, great service. They did a amazing job fixing the elevator at my business. I’d Recommend them to everyone!!! And their prices are super fair

- Andrew W.

Had an issue with the elevator dinging so loudly and although they could not turn it down due to the way its built they at least tried. Very helpful. My knees thank you

- Cindy D.

Amazing place! The employees are very professional yet caring. It's obvious to see that they really do want the best for their clients. I recommend anyone who's in need of an elevator or a stairlift to call this place first

- Rachel M.

It is a rare thing to find a company that cares about their customers the way that Vertical Options does. Excellent customer service. I would highly recommend their services to anyone

- Leah B.

This is the best elevator company out there. They have great service, and very responsive, even after hours! I would recommend them to anyone in need of a solid, trustworthy elevator company

- Collen H.

Great place to work! A family-oriented, challenging and exciting construction and service company that genuinely cares about its' employees

- Paula W.

Vertical Options goes above and beyond with customer service. They are very responsive to our needs and have never failed to deliver the best possible results

- Ridpath

They have always taken very good care of us. Even when we call to ask silly questions. They are very professional and always respect our home

- Kelli H.

Excellent company, quality work by real professional staff

- Andy G.

A company that is family first and does what it can to help the community. The staff is outstanding and the mechanics are knowledgeable and professional. Outstanding group of people to work with

- Tommy M.

Vertical options is a wonder company and willing to work with you. I give them 5 stars

- Joanne T.

This is Great place to work! Co workers become friends, friends become like family--work family is family  Management CARES about employees AND customers and instills that customer service and caring attitude in each employee. In fact, management hires those applicants who fit with the company ethics and caring

- Paula W.

This is a fantastic company! Vertical Options is an elevator company that does both service and modernizations of elevators in the Spokane WA area.

The technicians always provide outstanding customer service. The quality of work from Vertical Options is amazing! They believe in their product and stand behind it. I highly recommend them for any and all elevator or stairlift needs. The office staff is always so friendly and courteous. Oh, and they have no voice mail, so you will ALWAYS get a live person to speak with

- Vanessa A.

Jack and Cole were out to service our stair lift. Great people, super professional, and keen to ensure we understood the operational features of our unit. Thanks

-William


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